Additional 1 year standard support. Includes basic business hours support and return to depot replacement. May be purchased after 90 days of the original Edgemarc or Edgeconnect purchase. Cost is 10% of product MSRP. To purchase or receive a quote for support contracts you must contact a NETXUSA representative. Please have the MAC address and serial number of the device(s) you need support for ready.
Edgewater Networks Standard Support After 90 Day
Edgewater Standard support package for Edgemarc and Edgeconnect devices. Standard support includes direct support from Edgewater during normal business hours and return to depot replacement services. Packages may be purchased after 90 days of the original product purchase.
Options include additional support for 1, 2 and 3 years.
Cost is 10% of product MSRP. To purchase or receive a quote for support contracts you must contact a NETXUSA representative. Please have the MAC address and serial number of the device(s) you need support for ready.
